Privacy Policy

Updated: 1.11.2024

This privacy policy explains how Vesianttila Oy (“Service Provider”, “Data Controller”) processes personal data  of sc. Data Subjects in connection with the www.varaakelkka.fi website /Marketplace and  related services (“Service”). This  Privacy Policy is prepared in accordance with data protection legislation, including the EU General Data Protection Regulation (GDPR).

---

1. Data controller

• Data controller: Vesianttila Oy
• Contact information:
  • Email:
  • Phone: +35840 670 6644
  • Address: Ylianttilankuja 8, 96900 Rovaniemi

---

2. Personal Data Processed

We register and process the following data:

• Basic information: Name, contact details (email, phone number, address).
• Usage data: Information related to website usage, such as IP address, cookie data, and log information.
• Contract data: Reservation details, payment transactions, and other data related to fulfilling the contract.
• Review data: Reviews received by the customer from other users.

---

3. Purposes and Legal Grounds for Processing Personal Data

Personal data is processed for the following purposes:

1. Providing and maintaining the Service: Use of the service and management of user accounts.
2. Managing the customer relationship: Communication with customers and fulfillment of contractual obligations.
3. Developing the service: Improving user experience and resolving technical issues.
4. Legal obligations: Accounting and possible statutory obligations.
5. Handling disputes: Complaints and legal claims.

The legal grounds for processing personal data are:

• Performance of a contract (GDPR Art. 6(1)(b)).
• Compliance with legal obligations of the controller (GDPR Art. 6(1)(c)).
• Legitimate interests of the controller (GDPR Art. 6(1)(f)).
• Consent of the customer when necessary (GDPR Art. 6(1)(a)).

---

4. Data retention

Personal data is retained as long as necessary for managing the customer relationship and fulfilling legal obligations:

• Contract data: Retained at least for the duration of the contract and until the expiry of any possible claims.
• Usage data: Retained for a maximum of 12 months, unless data is needed longer for technical or legal reasons.
• Billing data: Retained according to accounting legislation (at least for 6 years).

---

5. Disclosure and Transfer of Data

Personal data may be transferred to third parties in the following cases:

• Service provision: Authorized service providers supporting the Service (e.g., payment services).
• Debt collection: Collection agencies and law firms when necessary.
• Credit information: Companies managing credit registers (e.g., payment default information).
• Legal obligations: Authorities in situations required by law.

Data will not be transferred outside the EU/EEA without the customer’s consent or sufficient safeguards.

---

6. Customer rights

Customers have the following rights regarding their personal data:

1. Right to access data: Customers can request a copy of the data being processed.
2. Right to rectification: Customers can request correction of incorrect data.
3. Right to erasure: Customers can request deletion of their data unless prevented by law or justified reasons.
4. Right to data portability: Customers can request transfer of their data to another system.
5. Right to restrict processing: Customers can restrict processing in certain situations.
6. Right to object: Customers can object to processing based on legitimate interests.

---

7. Cookies and tracking

The website uses cookies and other tracking technologies to improve user experience. By using the website, the customer consents to the use of cookies. Customers can manage cookie settings through their browser.

---

8. Data security

Vesianttila Oy employs appropriate technical and organizational measures to protect personal data, including encrypted data transmission and access control.

---

9. Right to complain

If the customer suspects unlawful processing of personal data, they have the right to lodge a complaint with the Data Protection Authority:

• Data Protection Authority’s office: https://tietosuoja.fi

---

10. Contact Information and Changes to the Privacy Policy

This privacy policy was last updated on November 1^st 2024. Vesianttila Oy reserves the right to change this policy. We recommend reviewing the policy regularly.
Contact information for privacy matters:

Phone: +358 40 670 6644
Vesianttila Oy
Ylianttilankuja 8, 96900 Rovaniemi
Our website address is: www.snowmobilerent.com / https://www.varaakelkka.fi

Email: